• Inside the Inbox right-click on the email message. A context menu will appear. From this menu select Show All Header Fields.
  
  
  
  
  
• The message window will now display the email with the full headers.
  
  
  
  
  
• Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
  
  
  
  

• You can now paste it into the problem report by going to the text input area, right-clicking the mouse, and selecting Paste.

Back to Problem Report