• Inside the Pegasus Inbox double-click on the email message to open it.
  
  
  
  
  
• The email will open in new window, and a new menu will appear.
  
  
  
  
  
• On the new menu select the Raw View tab to show the entire non-formatted email message.
  
  
  
  
  
• Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
  
  
  
  
  
• You can now paste it into the problem report by going to the text input area, right-clicking the mouse, and selecting Paste.

Back to Problem Report